WILLIAM S. THIEKE


INSTRUCTIONAL TECHNOLOGY

Noreen Reale Falcone Library

1419 SALT SPRINGS ROAD, SYRACUSE, NY 13214

 (315)445-4599

THIEKEWS@LEMOYNE.EDU


EDUCATION


DOCTOR OF PHILOSOPHY IN HIGHER EDUCATION. School of Education, Syracuse University. May 8, 1994.Concentration in Student Affairs Administration and Student Development Theory.

MASTERS OF PUBLIC ADMINISTRATION. Maxwell School, Syracuse University. May 7, 1983. Concentration in science, technology, and public policy.

BACHELOR OF SCIENCE. S.U.N.Y. College of Environmental Science and Forestry at Syracuse. May 10, 1980. Graduated Cum Laude. Member Alpha Xi Sigma Forestry Honor Society.

PROFESSIONAL EMPLOYMENT


Director of Support Services- Le Moyne College, Syracuse, New York. December 2009- present.

General Duties: Provide leadership, management, and guidance in the delivery of support services, including help desk services, instructional technology support, classroom support, media production, event scheduling and technology training programs developed for the Le Moyne community.

INSTRUCTIONAL TECHNOLOGY CONSULTANT- Le Moyne College, Syracuse, New York. November 1999- December 2009.

General Duties: Provide primary support for Faculty in the use of existing technology at the College and research and develop new technology initiatives to enhance instruction and assist faculty in supporting the educational mission of the College. In addition, work in conjunction with the Support Services team to provide general computer assistance and connectivity for faculty, students and staff. Specific responsibilities include:

ADJUNCT FACULTY, MATHEMATICS DEPARTMENT- Le Moyne College, Syracuse, New York. August 2001- December 2002.

General Duties: Instructor for an entry level computer science course. The course was a hands-on course covering basic introduction to computers, basic computing systems, a short unit on HTML and in depth overage of the Microsoft Office Suite including MS Word, MS Excel, MS Access, and MS Powerpoint.

ASSISTANT DIRECTOR, INFORMATION TECHNOLOGY SERVICES- INSTRUCTIONAL TECHNOLOGY SUPPORT, Hamilton College, Clinton, New York. December 1997-November 1999.

General Duties: Provided primary support and direction for the public computing labs, distributed electronic classrooms and the administered the student program for Information Technology Services. Specific responsibilities included:

COMPUTER AND SOFTWARE SUPPORT SPECIALIST, OCM BOCES, Syracuse, New York. September 1996 - December 1997.

General Duties: Provided technical support, repair and troubleshooting for IBM, Macintosh, Novell Netware, Microsoft NT Networks, multiple software packages and hardware issues.

ASSISTANT TO THE DIRECTOR OF RESIDENCE LIFE, Syracuse University, Syracuse, New York. July 1995 -June 1996.

General Duties: A full-time, temporary position responsible for all assessment functions within the division; computing resources, including network setup and administration, computer training, installations, troubleshooting, and hardware and software purchases; development of new publications for the division, and revisions to existing public relations materials and staff manuals; liaison with Admissions office for opening weekend, perspective student tour days and the First Year Early Alert program; and data analysis, special reports and research for the Director.

COMPUTER CONSULTANT, SINGER TRANSPORT INC. , Syracuse, NY. February 1995 - August 1997.

General Duties: Work directly with the President conducting selected inventory audits and balancing company books with selected clients. Responsible for providing computer support for inventory and financial data for the President.

DIRECTOR OF STUDENT ACTIVITIES (Interim), Onondaga Community College, Syracuse, New York. October 1993- August 1994.

General duties: Worked with the Student Government and campus clubs to develop a comprehensive program of activities for a diverse population of 9000 students. Monitored budgets totaling $600,000. Assisted Director of Athletics in developing and maintaining all aspects of the College's Intercollegiate Athletic program, including budget, scheduling, public relations, eligibility, and supervision of coaches.

DIRECTOR OF HOUSING AND OPERATIONS (Acting), Le Moyne College, Syracuse, N.Y. February 1988 -June 1988.

General Duties: Coordinated housing assignments, Spring room lottery for all returning students, room changes and furnishing orders for a 1350 bed residence program.

DIRECTOR OF RESIDENCE LIFE, Le Moyne College, Syracuse, New York. July 1985- June 1988.

General Duties: Coordinated all aspects of a residence life program of 1350 students, four professional staff and 38 Resident Advisors in five traditional residence halls, three houses and student apartments with non-salary budget lines totaling $70,000. Assisted in the coordination of judicial proceedings, facilities planning, summer housing and conference operations, dining services, and housekeeping operations. Participated with the Student Life Staff in determining campus policies and coordinating campus events.

RESIDENCE HALL DIRECTOR, Syracuse University, Syracuse, New York. July 1983- June 1985.

General Duties: Managed and administered a 600 bed, freshman residence hall including training, supervision and evaluation of two graduate assistants, 16 RA's, and a receptionist. Participated in the development and co-taught leadership development programs and advised student organizations.

GRADUATE STUDENT/ OTHER EMPLOYMENT


GRADUATE ASSISTANT, Division of Summer Sessions, Syracuse University, Syracuse, New York. July 1989-June 1993.

General Duties: Worked as an administrative assistant responsible for monitoring, compiling and reporting data on enrollments for 4500 students and income totaling $7,000,000 for the Division.

GRADUATE ASSISTANT, Department of Professional Development, Syracuse University. October 1988- May 1989.

General Duties: Assisted with research, computer analysis, data entry, and the Weekend Scholar Program for the Department of Higher Post-Secondary Education.

GRADUATE STUDENT COORDINATOR, Residential Dining Services, Syracuse University. August 1988- August 1989.

General Duties: Supervised and coordinated hiring, payroll, training and staff development for two assistant coordinators, 60 student managers and supervisors and 450 student employees.

PUBLICATIONS AND PRESENTATIONS


COMPUTER SKILLS


PROFESSIONAL AFFILIATIONS


REFERENCES



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