IRL101-Introduction to Industrial Relations |
Cliff Donn |
Spring 2002 |
Office R-228 Ext. 4339 |
|
E-mail donn@mail.lemoyne.edu |
TOPICS: The principal objective of this course is to introduce students
to the basic subject matter that constitutes the field of industrial relations
and human resource management. This includes such issues as why people
work and how they feel about their work, how managers attempt to motivate
and direct employees, how the law regulates work and the workplace, and
the ways in which workers attempt to improve the conditions of their working
lives. For purposes of comparison, there will also be discussion
of industrial relations and human resource management arrangements in overseas
countries.
SOURCES: The principal texts for the course will be Volume I of the
Journal Perspectives on Work, and Fred H. Maidment, Human Resources
01/02 . Additional readings will come from Clark Kerr and Paul D. Staudohar,
Industrial
Relations in a New Age, which is on reserve in the library. Other
reading materials will be on reserve in the library or will be provided
as handouts. Students should expect to do reserve reading in the library
on a regular basis.
REQUIREMENTS: All students will take a comprehensive final examination on Monday,
May 13, at 1:30 p.m.. In addition here will be one mid-term examination
and four "readings" quizzes. The dates for all these are on the schedule
on page 3 of this syllabus. The quizzes will each take about twenty-five
minutes (half of the class on that day). The mid-term examination will
take a complete class. There will be no make-up exams. If you miss
a quiz or a mid-term you can make that material up on the final exam.
You may also use the final exam to replace any of the quizzes and/or the mid-term
if you are not happy with your grade. However, if you do the part of the
final that replaces a quiz or the mid-term, you will receive whatever grade
you get on the final, whether it is higher or lower. On the other hand,
if you are content with your grades on the quizzes and mid-term, then you can
skip the parts of the final exam that would replace these. Put differently,
all of the quizzes and the mid-term are optional (except that everyone must
take at least one quiz and freshmen must take the first quiz). However,
if you choose to take the quizzes and mid-term, then you will have the choice
of doing only the remaining part of the final exam or using the final exam to
try to improve your grade.
There will also be a term paper. See the separate handout on term-paper
writing. The readings quizzes will each count 5% of your grade.
The mid-term exam will count 20% of your grade. The term paper will
count either 20% of your grade or 30% of your grade as you choose.
You will have to make that choice when you hand in the paper's thesis and
conclusions. The final exam will count for the rest but will count
for more if you have missed the mid-term or any quizzes or if you choose
to "retake" the part of the final for certain quizzes or the mid-term.
There will be internet and other computer work assigned periodically.
Timely and accurate completion of that work is required to receive a passing
grade in the course. There will be a small percentage added to each
student's grade if all internet assignments are completed correctly and
on time.
Regular class attendance and participation in class discussion are required.
Students who attend class and are prepared for discussion on a daily basis
can expect these facts to be reflected in their grades. The inverse is
also true. Students who miss more than one class during the semester
can expect that to have an adverse effect on their grade. For purposes
of this course, an e-mail sent to your groupwise account on the college's
computer system constitutes official communication and notification.
Please check your groupwise mail regularly.
If you have a documented disability and you wish to discuss academic
accommodations, please contact the instructor within the first week of
class.
CLASS SCHEDULE
Please use this schedule to plan your reading which should be done before
the relevant class.
TOPICS |
DATES * indicates quiz that day |
|
|
I. Course Introduction |
Jan 14,16 |
II. The World of Work |
|
-- A. Nature of Work |
Jan 18 |
-- B. Quality of Work Life |
Jan 23,25 |
-- C. Industrial Relations Systems |
Jan 28 |
III. Public Policy |
|
-- A. Employment Law |
Jan 30*, Feb 1,4,6 |
-- B. Discrimination Law |
Feb 8,11,13,15 |
-- C. Labor Relations Law |
Feb 18,20 |
IV. Management. of Workers and Work |
|
-- A. Recruitment and Selection |
Feb 25*,27, Mar 1 |
-- B. Performance Appraisal |
Mar 6,8 |
-- C. Compensation |
Mar 11,13 |
-- D. Improving QWL |
Mar 15,18 |
V. Unions and Collective Bargaining |
|
-- A. Development of Unions |
Mar 20*,22, Apr 3 |
-- B. Union Structure/Operation |
Apr 5,8 |
-- C. Bargaining Process |
Apr 10,12,15,17 |
-- D. Dispute Resolution |
Apr 19,22 |
VI. Alternative Systems Around the World |
|
-- A. Japan |
Apr 24*,29 |
-- B. Britain |
May 1 |
-- C. Germany |
May 3 |
VII. Summary and Conclusions |
May 6 |
ACTIVITIES |
DATES |
|
|
Paper Topic |
Jan 28 |
Quiz 1 |
Jan 30 |
Paper Outline and Sources |
Feb 20 |
Quiz 2 |
Feb 25 |
Mid-term |
Mar 4 |
Paper Thesis and Conclusions |
Mar 13 |
Quiz 3 |
Mar 20 |
First Paper Draft (optional) |
Apr 5 |
Final Paper Draft |
Apr 15 |
Quiz 4 |
Apr 24 |
Final Exam |
Monday, May 13, 1:30-4:00 |
EXPECTATIONS:
WHAT I EXPECT FROM YOU
I expect that you will come to class each day on time, having done the
reading assignment and any assigned computer work and prepared to participate
by asking and answering questions and by expressing your opinions. I expect
that you will ask questions about anything you don't understand. I expect
that assignments will be done and turned in on time and that they will
reflect the best work you can do. I expect that you will contact me if
you are having any problems in the course or if you are having personal
problems which may affect your performance in the course. Overall, I expect
you to work hard at getting the most out of this course that you possibly
can. In accordance with the policies of the New York State Department of
Education which accredits Le Moyne College, you can expect to be assigned
two to three hours of outside work for each hour of class time in the course.
You should not take this course unless you are willing to spend that much
time outside of class working on course material.
WHAT YOU CAN EXPECT FROM ME
You can expect that I shall come to class on time each day having thought
about and prepared the material. You can expect that I shall answer your
questions to the best of my ability and that your opinions will be heard
with respect. You can expect that your papers and exams will be graded
carefully and returned in a timely manner and that you will be given an
explanation of why you receive the grades you receive. You can expect that
I shall make time to see you if you need to see me and that I shall keep
regular office hours.
WHAT WE SHOULD EXPECT FROM EACH OTHER
A serious commitment to learning and a serious effort toward that end.
EXPECTED OUTCOMES
At the end of this class, the successful student will be familiar with
the factors that determine how people feel about their work, the laws which
regulate the workplace, the ways in which employers assemble, compensate
and evaluate workers, the structure and function of trade unions, the operation
of collective bargaining and the nature of employment relations in several
other economically developed countries. The student will be able
to evaluate critcally media reports about these issues and will be familiar
with data sources and other sources of information which relate to employment
and will be able to access those sources and to find information.
The successful student will be able to describe the relationships among
different aspects of the employment relationship and discuss potential
policy changes in an informed fashion.
READING LIST
I. Introduction
II. A. Nature of Work
-
Terkel, Working, Roberto Acuna-farm worker, Frances Swenson-hotel
switchboard operator, Eddie Jaffe-press agent, Lincoln James-factory mechanic,
Maggie Holmes-domestic, Eric Hoellen-janitor, Tom Brand-plant manager,
Grace Clements-felter luggage factory, Dolores Dante-waitress, Rose Hoffman-public
school teacher
-
Bruce Kaufman, "Models of Man in Industrial Relations Research," Industrial
and Labor Relations Review, V.43, N.1, October 1989
-
Piore, "Identity and Social Movements," PoW, V.1, n.3, 12-13
-
Hackman, "What is Happening to Professional Work," PoW, V.2, n.1, 4-6
Optional:
-
Challenger, "There is no Future for the Workplace," Maidment, 62-64
-
Marx and Engels, "Lost Charm in Work," Kerr and Staudohar, Industrial
Relations in a New Age, 16-17
-
Blauner, "Social Alienation," Kerr and Staudohar, Industrial Relations
in a New Age, 19-20
-
Weber, "Work and Religion," Kerr and Staudohar, Industrial Relations
in a New Age, 22-25
-
Kahn, "The Confucian Ethic," Kerr and Staudohar, Industrial Relations
in a New Age, 25-31
-
Terkel, any additional workers
B. Quality of Work Life
-
Milkman, "Beyond the Factory? Workers in the 'Post-Industrial' Age,"
PoW, V.1,n.1, 14-17
-
Comps and Savoie, "The Basic Workplace Promise: Respect and Recognition,"
PoW, V.1,n.2, 18-22
-
Strauss, "Is Money Enough? The Early Contributions of the Behavioral Sciences,"
PoW, V.1,n.3, 7-11
-
Laabs, "Overload," Maidment, 164-170
-
Aeppel, "Factory Lifts Productivity but Staff Finds It's No Picnic," Wall
Street Journal, 1999, link on course home page
Optional:
-
Polivka, "Contingent and Alternative Work Arrangements, Defined" Monthly
Labor Review, October 1996
-
Polivka, "A Profile of Contingent Workers" Monthly Labor Review
, October 1996
-
Cooper et al., "Dissatifaction Trends," Kerr and Staudohar, Industrial
Relations in a New Age, 87-88
-
Work in America Report, "Changing Needs, Aspirations and Values," Kerr
and Staudohar, Industrial Relations in a New Age, 88-99
-
Starkweather and Steinbacher, "Job Satisfaction Affects the Bottom Line,"
HRMagazine, 9/98
-
Tyler, "Sit up Straight! Ergonomics," HRMagazine, 9/98
C. Industrial Relations Systems
-
Dunlop, "A Systems Model," Kerr and Staudohar, Industrial Relations
in a New Age, 156-163
Optional:
-
Kochan, et al., "Strategic Choices," Kerr and Staudohar, Industrial
Relations in a New Age, 163-167
III. A. Employment Law
-
Anderson, "Preserving the Social Contract: Workplace Protection in the
New Economy," PoW, V.1,n.2, 68-71
-
handout, "Employment Law Packet"
-
Quinn and Mitchell, "A New Look at Social Security Reform," PoW, V.1,n.1,
70-73
Optional:
-
Muni, "The Employment-at-Will Doctrine: Three Major Exceptions," Monthly
Labor Review, January 2001
-
Smith, "Have OSHA and Workers Compensation Made the Workpace Safer?" in
Lewin et al., Research Frontiers in Industrial Relations and Human Resources
-
Friedman, "The Future of Social Security," PoW, V.3,n.1, 49-53
-
Atkinson, "Is Workers' Comp Changing?" HRMagazine, July 2000
-
Kainen and Myers, "Turning Off the Power on Employees: Using Surreptitious
Tape-Recordings and E-Mail Intrusions by Employees in Pursuit of Employer
Rights," Labor Law Journal, April 1997
-
Conlon, "Privacy in the Workplace," Proceedings, IRRA, April 1997
-
Conway and Svenson, "Occupational Injury and Illness Rates, 1992-96: Why
They Fell," Monthly Labor Review, November 1998
-
McMurrer and Chasanov, "Trends in Unemployment Insurance Benefits," Monthly
Labor Review, September 1995
-
Greengard, "Privacy - Entitlement or Illusion," Personnel Journal
, May 1996
-
Lenhoff and Subramanian, "The Family and Medical Leave Act: 5 Years of
Success," PoW, V.2, n.2, 4-7
-
Gelak, "Congress Should Restore the Family and Medical Leave Act to Reflect
Original Intent," PoW, V.2, n.2, 8-11
-
Guetschow, "Value-Based Discipline," Maidment, 193-195
B. Discrimination Law
- Grossman, "Race in the Workplace," Maidment, 81-84
- Bland, "ADA: The Law Meets Medicine," Maidment, 47-49
- Cole, "Sexual Harassment: New Rules, New Behavior," Maidment, 50-52
- Jeffrey Toobin, "The Trouble with Sex," New Yorker, February 9,
1998
- Knight and Blue, "The Supreme Court’s New Approach to Analyzing Sexual
Harassment Cases," Perspectives on Work, V.2, n.2, 17-18
Optional:
-
Moskowitz, "Adolescent Workers and Sexual Harassment," Labor Law Journal,
Fall 2000
-
Radford, "The Affirmative Action Debate," Bruce E Kaufman, ed., Government
Regulation of the Employment Relationship
-
Holzer and Neumark, "What Does Affirmative Action Do?" Industrial and
Labor Relations Review, January 2000
-
Badgett, "Affirmative Action in a Changing Legal and Economic Environment,"
Industrial Relations, October 1995
-
Dickens and Kane, "Racial Test Score Differences as Evidence of Reverse
Discrimination: Less Than Meets the Eye," Industrial Relations,
July 1999
-
Eberhardt et al., "Sexual Harassment in Small Government Units: An Investigation
of Policies and Attitudes," Maidment, 53-59
-
Wells, "Is the ADA Working?" HRMagazine, April 2001
-
Segal, "I'm Depressed - Accommodate Me!" HRMagazine, February 2001
-
Adams, "Showing Good Faith Toward Muslims," HRMagazine November
2000
-
Digh, "Religion in the Workplace: Make a Good-Faith Effort to Accommodate,"
HRMagazine, 12/98
-
Sandler, "Sexual Harassment Rulings: Less than Meets the Eye," HRMagazine,
10/98
-
Steinhauser, "Age Bias: Is Your Corporate Culture in Need of an Overhaul,"
HRMagazine, 7/98
-
Hirschman, "Reasonable Accommodation at a Reasonable Cost," HRMagazine
, 9/97
-
Click, "Blend Established Practices with New Technologies," HRMagazine
, 11/97
C. Labor Relations Law
-
Deeds and Gould, "50 Years of U.S. Labor Law and Industrial Relations Developments,"
PoW, V.1,n.2, 36-39
-
Gross, "A Human Rights Perspective on US Labor Relations Law," Proceedings
V.2, Industrial Relations Research Association Annual Meeting, January
1999
Optional:
-
Lyncheski and Heller, "Cyber Speech Cops," HRMagazine, January 2001
-
Getman, "Development of Labor Policy," Kerr and Staudohar, Industrial
Relations in a New Age,199-205
-
Lester, "Role of the State," Kerr and Staudohar, Industrial Relations
in a New Age, 205-206
-
Gould, "Policy on Strikes," Kerr and Staudohar, Industrial Relations
in a New Age, 217-220
-
Sultan, "(A)(2) Brutus - The Perils and Promise of the TEAM Act," Proceedings,
Industrial Relations Research Association, Spring 1996
IV. A. Recruitment and Staffing
-
Markels, "Is Anybody Out There?" Maidment, 72-75
-
Grossman, "Is Diversity Working?" Maidment, 76-80
-
Perry, "Use the Web to Check Out Those Job Applications," Maidment, 134-136
-
Grensing-Pophal, "Hiring to Fit Your Corporate Culture," Maidment, 24-27
Optional:
-
Hays, "Hiring on the Web," Maidment, 65-69
-
Leonard, "Recruiting from the Competition," HRMagazine, February
2001
-
Wellner, "Employers Join Forces to Recruit," HRMagazine, January
2001
-
Frase-Blunt, "Games Interviewers Play," HRMagazine, January 2001
-
Barlow, "Legal Insight - Pre-employment Interviews: What You Can and Can't
Ask," Personnel Journal, January 1996
-
Koch and Hundley, "The Effects of Unionism on Recruitment and Selection
Methods," Industrial Relations, July 1997
-
Thaler-Carter, "Recruiting Through the Web: Better or Just Bigger?" HRMagazine,
November 1998
-
Thornburg, "Employers and Graduates Size Each Other Up," HRMagazine
, 5/97
-
Martinez, "How Top Recruiters Snag New Grads," HRMagazine, 8/97
B. Performance Appraisal
-
Mavis, "Painless Performance Evaluations," photocopy
Optional:
-
Weaver, "Linking Performance Reviews to Productivity and Quality," HRMagazine,
November 1996
-
Martinez, "Rewards Given the Right Way," HRMagazine, 5/97
C. Compensation
- Hays, "Pros and Cons of Pay for Performance," Maidment, 142-44
- Raff, "Looking Back at the Five Dollar Day, photocopy
Optional:
-
Tyler, "A Roof Over Their Heads," HRMagazine, February 2001
-
Novak, "Proceed with Caution When Paying Teams," HRMagazine , 4/97
-
Gerhart et al., "Pay, Performance and Participation" Lewin et al., Research
Frontiers in Industrial Relations and Human Resources
-
Ehrenberg and Milkovich, "Compensation and Firm Performance," Kleiner et
al., Human Resources and the Performance of the Firm
-
Barksdale, "Leading Employees Through the Variable Pay Jungle," HRMagazine,
7/98
-
Cawley et al., "Meritocracy in America: Wages within and Across Occupations,"
Industrial Relations, July 1999
-
Laabs, "Demand Performance for Benefits," Maidment, 180-182
D. Improving Quality of Work Life
-
Bailyn, "Transforming Work: How Do We Live with It?" PoW, V.1,n.1, 10-13
-
Bennett, "Constructing the Employment Relationship with Total Organizational
Quality," PoW, V.1,n.2, 27-31
-
Laabs, "Show Them Where You Are Headed," Maidment, 116-119
Optional:
-
Ichniowski et al., "What Works at Work: Overview and Assessment," Industrial
Relations, July 1996
-
Freeman and Rogers, "Worker Representation and Participation Survey," Proceedings
IRRA, January 1995
-
Parks, "Improving Workplace Performance: Historical and Theoretical Contexts,"
Monthly Labor Review, May 1995
-
Kling, "High Performance Work Systems and Firm Performance," Monthly
Labor Review, May 1995
-
Logue and Yates, "Worker Ownership American Style: Pluralism, Participation
and Performance," Economic and Industrial Democracy, May 1999
-
Cheraskin and Campion, "Study Clarifies Job-rotation Benefits," Personnel
Journal, November 1996
-
Joinson, "Teams at Work," HRMagazine, May 1999
-
Perry, "Less Stress, More Productivity," Maidment, 175-176
-
Laabs, "They Want More Support -- Inside and Outside of Work," Maidment,
177-79
-
Perry, "Achieving Harmony in the Workplace," Maidment, 113-115
V. A. Development of Unions
-
Gitelman, "Adolph Strasser and the Origins of Pure and Simple Trade Unionism,"
in Leab, The Labor History Reader
-
Higgins, "Organized Labor and Collective Bargaining at the Crossroads,"
PoW, V.1,n.2, 15-17
-
Overman, "Unions: New Activisim or Old Adversarial Approach?" Maidment,
188-89
-
Williams, "Facing Tomorrow: A Union Perspective," PoW, V.1,n.1, 46-49
-
Lerner, "It is an Exciting Time to be an Organizer," PoW, V.1,n.2, 23-26
Optional:
-
Nelson, "Origins of the Sit-Down Era: Worker Militancy and Innovation in
the Rubber Industry, 1934-38," in Leab, The Labor History Reader
-
Garbarino, "Future of the American Labor Movement," Kerr and Staudohar,
Industrial Relations in a New Age, 385-394
B. Union Structure and Operations
-
Freeman and Medoff, What Do Unions Do?, chap. 1
-
Horowitz, "A New Labor Structure for a Transient and Mobil Workforce,"
PoW, V.1,n.1, 50-52
-
Taylor, "New Unionism in an Age of Globalization," PoW, V.1,n.3, 24-27
Optional:
-
Freeman and Medoff, What Do Unions Do?, chap. 16
-
Fine, "Community Unionism: the Key to the New Labor Movement," PoW, V.1,n.2,
32-35
-
Leonard, "The New Face of Organized Labor," HRMagazine, July 1999
C. Bargaining Process
-
Stepp and Schneider, "A Model for Union-Management Partnerships,"
PoW, V.1,n.2, 54-59
-
"Lessons from a Current Affair: The UPS/Teamsters Strike" PoW, V.1,n.3,
5-6
-
Mosle, "Letter from Las Vegas: How the Maids Fought Back," New Yorker
, February 26, 1996
-
Overman, "Unions Demand a Voice," HRMagazine, July 1997
Optional:
-
Martin, "Interest-Based Bargaining: What We Are Learning," PoW, V.1,n.2,
49-53
-
Kochan, "Approaches to the Study of Negotiations," Kerr and Staudohar,
Industrial Relations in a New Age, 233-237
-
Harbison and Coleman, "Types of Relationships," Kerr and Staudohar, Industrial
Relations in a New Age, 247-250
-
Cutcher-Gershenfeld et al., "How Do Labor and Management View Collective
Bargaining?" Monthly Labor Review, October 1998
D. Dispute Resolution
-
Jacobsen, "Mediation, the Process and the People," PoW, V.1,n.3, 48-52
-
Dunlop, "The Joint Labor-Management Committee Approach to Dispute Resolution,"
PoW, V.1,n.3, 59-61
Optional:
-
Dunlop and Zack, "The New Frontier of Employment Dispute Resolution," PoW,
V.1,n.1, 56-60
-
Grossman, "Trying to Heal the Wounds," HRMagazine, September 1998
-
Kerr, "Tactical Mediation," Kerr and Staudohar, Industrial Relations
in a New Age, 275-279
-
Feuille, "Compulsory Arbitration," Kerr and Staudohar, Industrial Relations
in a New Age, 279-282
VI. A. I.R. in Japan
-
Taira, "Japan," Rothman et al., Industrial Relations Around the World,
217-233
Optional:
-
Vogel, "The Japanese System," Kerr and Staudohar, Industrial Relations
in a New Age, 186-189
-
Koshiro, "Japanese Collective Bargaining," Kerr and Staudohar, Industrial
Relations in a New Age, 189-192
-
Shimada, "Japanese Performance," Kerr and Staudohar, Industrial Relations
in a New Age, 334-338
B. I.R. in Britain
-
Hollinshead, "Great Britain, " Rothman et al., Industrial Relations
Around the World, 151-171
Optional:
-
Sturmthal, "The British System," Kerr and Staudohar, Industrial Relations
in a New Age,173-177
-
Phelps Brown, "British Performance," Kerr and Staudohar, Industrial
Relations in a New Age, 326-330
C. I.R. in Germany
-
Streek, "Federal Republic of Germany," Rothman et al., Industrial Relations
Around the World, 127-149
Optional:
-
Schmidt, "West German Performance," Kerr and Staudohar, Industrial Relations
in a New Age, 331-334
-
Conrad, "The West German System," Kerr and Staudohar, Industrial Relations
in a New Age, 177-186
VII. Summary and Conclusions
-
The Editors, "Celebrating Our Past and Future: Work and Employment Relations
for the 21st Century," PoW, V.1,n.1, 2-5